NHTSA Complaint #11590696 — 2023 GENESIS GV60

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11590696
Vehicle	2023 GENESIS GV60
Component	ELECTRICAL SYSTEM
Date of Incident	May 22, 2024
Date Filed	May 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The vehicle is advertised as supporting 48amp level 2 charging. After approximately one year of ownership, high amperage charging lead to overheating at the charging port, causing charging to produce errors and fail. Hyundai/Genesis released a software patch to detect overheating and throttle the amperage. This does not resolve the physical hardware that is overheating. This solution leaves the car in an unsafe operating posture where overheating could continue, leading to potentially unsafe circumstances when the vehicle is located in a garage attached to a home.

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