NHTSA Complaint #11590682 — 2019 VOLKSWAGEN ATLAS

ELECTRICAL SYSTEM:ADAS issue reported to NHTSA

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Complaint Details

ODI Number 11590682
Vehicle 2019 VOLKSWAGEN ATLAS
Component ELECTRICAL SYSTEM:ADAS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I work for an Automotive Tool supplier and closely follow ADAS calibration information. I’ve noticed a sharp uptick of posts and comments that ADAS systems calibration equipment produced by Autel and Topdon are often providing incorrect and inaccurate calibration information. The latest comment I saw today was a user calibrated a 2019 VW Atlas using an Autel ADAS calibration stand and the vehicle did not function correctly after the calibration. He discovered the information provided by the tool was drastically incorrect. How are Autel and Topdon still allowed to sell tools that are incorrectly calibrating sensitive safety systems in the US? These tools by Autel and Topdon will cause ADAS systems to function incorrectly in emergency situations.

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