NHTSA Complaint #11590565 — 2019 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11590565
Vehicle	2019 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	May 23, 2024
Date Filed	May 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

Truck on random occasions won’t lock or unlock using the inside door panel buttons. I also couldn’t unlock using the fob key. Hot day and person inside was not able to get out. I had to use the metal key inside the remote to unlock and open the doors. This has happened at least 4 times in pass 3 months. I replaced fob with fresh and pre tested button battery and also replaced the trucks main battery and problem still happens. I’m afraid a day may come and someone gets trapped inside truck on a hot day.

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