NHTSA Complaint #11590482 — 2020 TOYOTA RAV4

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11590482
Vehicle	2020 TOYOTA RAV4
Component	SEATS
Date of Incident	May 7, 2024
Date Filed	May 23, 2024
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact called on behalf of her daughter who owns a 2020 Toyota Rav4. The contact stated while the vehicle was parked, her pregnant daughter attempted to move the driver's seat back, and the seat failed to respond as intended. The contact stated the vehicle could not be driven because the seat distance could not be adjusted to drive properly. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 32,000.

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