NHTSA Complaint #11590455 — 2013 NISSAN ALTIMA
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11590455 |
| Vehicle | 2013 NISSAN ALTIMA |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | RI |
Consumer Description
The headlights on my 2013 Nissan Altima SL are dangerously dim. The car was purchased used in July, 2022 and has been driven daily by my son since then. While driving with him recently on his way home college I was driving and could barely tell that the headlights were on while driving at night through the un-lit Interstate in Virginia. The extremely low light level was alarming to me as I could not see well without using the high beams which was not always possible due to surrounding traffic, and I was constantly nervous that the others on the road may not be able to see my vehicle. Nissan is fully aware that there is an issue. In response to a class action lawsuit in 2022 they agreed to replace the headlight assemblies for those that filed a claim within a certain timeframe. The lawsuit pointed to a delaminating of the reflective materials inside the headlight assembly, so replacing the bulbs does not significantly raise the lighting output. Unfortunately the deadline for a free replacement expired prior to me purchasing the car. I contacted a local Nissan dealer on [XXX], 2024 and they indicated that the free replacement has long since expired and estimated that it would cost approximately $1,500 to replace the headlights. I then contacted Nissan corporate on the same date and received the same response. I honestly do not understand how this did not become a Safety Recall. The lights obviously do not produce adequate light levels to safely drive at night. This is worsened by the prevalence of ultra-brite HID Halogen and LED headlights on the majority of cars on the road today. Though Nissan “did not accept” liability in response to the class action lawsuit in 2022, Nissan did replace thousands of sets of headlights- admitting that they know the OEM headlights are an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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