NHTSA Complaint #11590439 — 2014 VOLKSWAGEN TIGUAN UNKNOWN OR OTHER

Complaint Details

ODI Number	11590439
Vehicle	2014 VOLKSWAGEN TIGUAN
Component	UNKNOWN OR OTHER
Date of Incident	May 23, 2024
Date Filed	May 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I own a 2014 VW Tiguan SEL 2.0T 4MOTION. I took my VW to the Dealer (Prestige Imports, 44 Pleasantville Road, Pleasantville, NY 10570 (914-769-51500) With 84196 miles on [XXX], 2023. The complain was “Roof is leaking water from sunroof on the floor on the passenger side and then makes its way to the real passenger” They cleaned the clogged drained -$145. Only to return in mid-February with a flooded on the same left side. With no diagnosis how to fixed - my had a car not driveable in in the rain 😂 I am forced to get a new car - and to insult to injury the dealer is only offering $3,500 as a trade in INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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