NHTSA Complaint #11590388 — 2021 HYUNDAI SONATA

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11590388
Vehicle 2021 HYUNDAI SONATA
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 87,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2021 Hyundai Sonata. The contact stated while driving 15 MPH, the contact noticed that the passenger’s side rear seat level had become elevated. The contact stated that his daughter who was seated in the child seat head had started touching the top of the sunroof. The contact became aware of a gasoline odor coming from the engine. The contact also became aware that the vehicle was consuming an abnormal amount of gasoline. There was no warning light illuminated. The vehicle was taken to the dealer however, the diagnostic test result was undisclosed. The dealer was unsure of how to service the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,000. The VIN was not included.

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