NHTSA Complaint #11590167 — 2013 FORD FUSION

The contact owns a 2013 Ford Fusion The contact stated while driving at an undisclosed speed, the contact became aware that one of the passengers was unable to properly engage their seat belt. The contact stated the seat belt remained locked and could not be removed from the base. The contact became aware of a failure with the hardware body of the seat belt after inspecting the vehicle. The contact was concerned that the middle seat belt section of the vehicle posed a safety hazard for his children. The dealer was contacted and informed the contact to call the manufacturer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NSHTA Hotline for assistance. The failure mileage was approximately 136,179.