NHTSA Complaint #11590093 — 2016 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11590093
Vehicle	2016 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	September 15, 2023
Date Filed	May 22, 2024
Mileage	165,335 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2016 Ford Expedition. The contact stated the vehicle was repaired under an unknown recall for a connector that was left hanging down. The contact stated the connectors that were left hanging occasionally sparked and caused a burning odor. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 165,335.

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