NHTSA Complaint #11590083 — 2019 BMW 740I

The contact owns a 2019 BMW 740I. The contact stated that the leather on the front dashboard had started to peel. Over time, the leather began to shrink and began to roll back towards the windshield. Due to the failure, the contact's vision became obstructed while driving. The vehicle was taken to a dealer where a technician recommended that the dashboard be replaced. The manufacturer was also notified of the failure and the contact was informed that the vehicle was not covered under Warranty. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 56,000.