NHTSA Complaint #11590055 — 2021 TOYOTA redundant SIENNA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11590055
Vehicle	2021 TOYOTA redundant SIENNA
Component	SERVICE BRAKES
Date of Incident	May 16, 2024
Date Filed	May 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

There has been several incidents when I step on the brakes and the vehicle seems to accelerate forward after what feels like an attempt to find the right gear when decelerating. This occurs infrequently but usually when decelerating along with an external factor. I was able to consistently replicate when I’m coming off the highway onto a service road then have to make quick turn at a corner. It feels as if the vehicle is trying to search for a gear and once it finds it there’s a momentarily acceleration forward.

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