NHTSA Complaint #11590049 — 2012 BMW K 1600 GT
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11590049 |
| Vehicle | 2012 BMW K 1600 GT |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
URGENT Please. I want to Repair ASAP. I write as someone who is Knowledgeable about these issues. I have repaired my own Motorcycles and Cars for about 30 years now. I also have owned several BMW Motorcycles. This issue with this 2012 BMW K1600 GT Motorcycle is that the Front and Rear Shocks wear out very often. BMW installed these electronic shocks on these bikes and they are very cheaply made. You will find many many forums online where thousands of people have to replace these shocks at 8000, 10,000 or so miles. A week ago I took the bike to the Dealer where they replaced the Fuel Pump on a Recall, they confirmed the shocks were gone. Cost of the 2 Shocks WITHOUT Labor is over $5000 when you add labor it will be over $8000 which renders the Motorcycle TOTALED. I called BMW HQ and they REFUSED to replace or do anything about this. I own other much older BMW Motorcycles & They ALL have the ORIGINAL Shocks except this K1600 GT bike which has these CHEAP shocks which makes the bike DANGEROUS to ride and to steer. It also destroys Tires which are very expensive on this bike. BMW needs to pay for or REPLACE the Shocks and Tires on this bike and to make sure the steering mechanism is NOT damaged on this bike because of these Shocks. BMW claims this is a "Wear and Tear" item. This is their TOP of the LINE Motorcycle that cost $28,000 when new. Front and Rear shocks should NOT wear out so quickly and so often on these bikes as have been DOCUMENTED by so many owners. This bike has been Garaged for over 2 years because of the Shocks as it is not really Safe to ride. BMW SHOULD be MADE to pay for these Repairs and Replacements. The Date listed below is the Date when the local BMW dealer did the Fuel Pump Recall and confirmed that the shocks are DEAD. And BMW Headquarters REFUSED to fix/Replace the shocks, I called them on that date. All info above is submitted under Oath and the Penalty of Perjury per the Laws of the State Of California. Thank you.
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