NHTSA Complaint #11589977 — 2015 HYUNDAI GENESIS

The contact owns a 2015 Hyundai Genesis. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended, after which the contact became aware that the vehicle had no electrical power. No warning lights were illuminated. The vehicle was towed to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V107000 (Electrical System). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 82,000.