NHTSA Complaint #11589947 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11589947
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	May 1, 2024
Date Filed	May 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

This year and model is under a Ford Motor company recall number 14S05 which is the steering torque sensor. this device when failing will cause the power steering to go out and make it almost impossible to steer. Which obviously can cause a major accident. I have called Ford Motor company as well as the local dealerships and they both stated that this is a specific VIN number eligibility recall. The issue is whether or not my 2009 Ford escape made the list is irrelevant because that is exactly what the vehicle is doing and should be serviced at Ford motor company's expense. Please advise how I can get this resolved.

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