NHTSA Complaint #11589810 — 2023 FORD MAVERICK HYBRID

On Friday, May 17th around 2:00pm I was driving approximately 25mph when I got an abrupt warning and the truck started to drive differently. I don’t think the vehicle was responding to the gas pedal normally. The first warning said something about selected gear engaging at lower speed. Then there was a message about the pre-collision assist not working, hill ascent not working, and something else - reduced powertrain/service engine soon/advancetrac or something like that. As I pulled over and was slowing down, the truck abruptly threw itself into park while going 5-10mph. I turned it off and then back on and put it in drive. The truck began accelerating without my foot on the gas pedal. My truck got all the way up past 20mph before I slowed down. I tried to record this with my phone as there was no traffic. I could not see well what I was filming because I was looking at the road. My safety was put at risk because had this happened on the highway or a road with no shoulder, things could have been a lot more dangerous. It was scary enough going at a lower speed on a street without traffic. I noticed after this happened that I had a third open recall for the powertrain control module. If I would have known I had this recall and how serious it was, I would have brought it in immediately. Ford should have done more to ensure vehicles impacted by this recall were contacted ASAP. I brought my truck in to the Ford dealership first thing this morning and I am waiting to hear back. The service agent was aware of this ‘limp mode’ situation occurring. I believe I was the first Maverick owner to bring a truck in for this issue at my dealership. There were no warnings that this might occur. I went from driving leisurely to having to figure out what all the beeping and flashing alerts were and manage to get to the side of the road in a truck that was not driving/responding normally. Then the truck started accelerating without my foot on the pedal! I have a video of this