NHTSA Complaint #11589799 — 2017 MAZDA MAZDA3

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11589799
Vehicle 2017 MAZDA MAZDA3
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

My Infotainment system is experiencing the “ghost touch” and selecting all these options on its own while driving, putting a great risk on myself and passengers as any selection can be made and distract the driver. The screen is supposed to become disabled as a safety feature when driving but with this issue it is randomly making different commands that are extremely distracting especially during traffic hour times. The problem has been confirmed and Mazda refuses to issue a recall or do anything at all to fix this manufacturer error. There was no other warning lamps it just started glitching one day and has not stopped since for about half a year now. There are hundreds of other people I have read who are also experiencing the same issue and still Mazda refuses to acknowledge its faulty system and put so many lives at risk.

Related Complaints for the 2017 MAZDA MAZDA3

Other ELECTRICAL SYSTEM Complaints

#11676786 Repeated instances of the Mazda Infotainment system making changes randomly without any user input while driving. Re...
#11638628 Malfunctioning on and off on the display screen. My battery went dead after 11 months. Cause? It started over a ye...
#11632043 The infotainment system is malfunctioning. It constantly restarts/reboots while I am driving and it is highly distra...
#11631651 My rear camera is not centered when I bought my car as new in 2017. I reported the issue. But they told me it is norm...
#11623568 Screen has delamination causing it to have a "ghost touch" it will randomly change stations, change volume, try to ma...

Recent Complaints for the 2017 MAZDA MAZDA3

#11686763 FUEL/PROPULSION SYSTEM Anytime the tank was filled with gas there was a strong smell of gasoline vapors that persisted for several days. The...
#11676190 UNKNOWN OR OTHER The original OEM radio in my Mazda has been experiencing persistent ghost touch issues, making it incredibly frustrat...
#11674432 UNKNOWN OR OTHER 1. What component or system failed or malfunctioned, and is it available for inspection upon request? -> Infotainment...
#11671873 UNKNOWN OR OTHER The screen that displays the backup camera image has an issue that makes it difficult to see the backup camera feed c...
#11666760 UNKNOWN OR OTHER The infotainment screen in my Mazda 3 will act as if buttons are being pressed without buttons actually being pressed...
Check any vehicle history by VIN - Free vehicle history report