NHTSA Complaint #11589727 — 2022 HARLEY-DAVIDSON RA1250

The motorcycle was bought new in January and it has a problem occasionally where when stopping and using the quick shifter to down shift the bike jumps up in RPM and surges forward uncontrollably. This overpowers the brakes and causes a far longer stopping distance than what is planned. I have been to Brandywine Harley Davidson and Rommel Harley Davidson and they both told me that I would have to pay between 75 to 120$ just for them to do a diagnostics on it. I told them that this was a safety concern and should be fixed under warranty but they said that they would still charge a diagnostic fee, but the parts would be covered. I then called Harley corporate to report the safety concern and they said the same thing. They don’t seem to care how unsafe it is as long as they can make money off of it. The Reference # from my complaint with Harley Corporate is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)