NHTSA Complaint #11589662 — 2023 TESLA MODEL X

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	11589662
Vehicle	2023 TESLA MODEL X
Component	STRUCTURE
Date of Incident	September 2, 2023
Date Filed	May 20, 2024
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2023 Tesla Model X. The contact stated while driving at various speeds or attempting to start the vehicle, there was an abnormally strong foul odor coming from inside the vehicle. The contact stated the odor ceased after driving for 30 minutes. The vehicle was taken to a local dealer three times. The contact stated that the local dealer replaced the filters, and the contact was advised to turn off the air conditioner and turn it on while driving; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

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