NHTSA Complaint #11589348 — 2015 NISSAN ALTIMA

The contact owns a 2015 Nissan Altima. The contact stated while driving 30 MPH, a gunshot-like sound came from the vehicle. The contact stated that upon pulling back the sunroof shade, several glass pieces fell from the sunroof. The vehicle was initially taken to an independent mechanic where the contact was informed that the independent mechanic could not repair the sunroof. The vehicle was then taken to a Nissan dealer who then referred the contact to a Chevrolet dealer. The vehicle was taken to Monument Chevrolet (3940 Pasadena Fwy, Pasadena, TX 77503), and the contact was informed that the part to repair the vehicle would be a ten-year-old sunroof found at a junkyard. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 46,000.