NHTSA Complaint #11589345 — 2023 TESLA MODEL Y

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11589345
Vehicle	2023 TESLA MODEL Y
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	October 14, 2023
Date Filed	May 17, 2024
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 75 MPH, the vehicle stopped inadvertently while the cruise control was engaged with an unknown red warning light illuminated. The contact had not depressed the brake pedal. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. An unknown Tesla Service Center was notified and stated that the Firmware was being updated; however, the failure persisted. The contact stated that the Firmware was not updated in the vehicle. The manufacturer was not made aware of the issue. The approximate failure mileage was 2,000.

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