NHTSA Complaint #11589284 — 2020 CHEVROLET BLAZER

Approximately three weeks ago, our 2020 Chevrolet Blazer's check engine light came on. It has a little over 63,000 miles on it. I took it to a private service garage where they diagnosed the code as P0128, or coolant system issue. They concluded that it was the thermostat. I did some checking on the warranty and it turns out that the warranty on this car expired at 61,066 miles. I then took it to Serra Chevrolet in Grand Blanc, MI where they diagnosed the same error code, or P0128. They took the car back to give me a service estimate and when they returned they diagnosed not only the thermostat as defective. This has become a common problem with this car and the 3.6 liter engine in particular. We have been told that this is a "known issue" by two different General Motors dealerships, specifically in their respective service departments. However, the owners are now having to pay for the complete replacement, both parts and labor, for these issues. Given the fact that these are a known issue, it seems to me that these need to be elevated to at least a bulletin, if not a full recall. The repair and replacement for the thermostat and sensor is in excess of $1,000. Again, since this is a known issue, it is my belief that General Motors should pay these expenses.