NHTSA Complaint #11589048 — 2013 NISSAN ALTIMA AIR BAGS

Complaint Details

ODI Number	11589048
Vehicle	2013 NISSAN ALTIMA
Component	AIR BAGS
Date of Incident	March 17, 2024
Date Filed	May 16, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

My vehicle has a code failure for the air bag sensor light. In order to pass inspection the light has to clear itself and it is not. I’ve had this vehicle since 2015 and have never had this issue. After talking to a representative at Nissan service department, he claimed that this is an issue he has with his Nissan as well leading me to believe that this is a manufacturer issue. Upon receiving a diagnostic there is no actual damage to the sensor in question it’s just malfunctioning. Below is an explanation from the service team at Nissan. DIAGNOSTIC TROUBLE CODE: B00A0-00 OCCUPANT SENSOR MAL. CHECKED HARNESS FOR ANY DAMAGES AND FOUND NONE. UNPLUGGED UNIT AND SENSOR AND RECONNECTED THEM. ATTEMPTED TO CLEAR CODES DID NOT CLEAR, UNSUCCESSFUL. ATTEMPTED TO PERFORM ZERO POINT RELEARN, UNSUCCESSFUL. ATTEMPT TO CLEAR CODES AGAIN AND CODES DID NOT CLEAR

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