NHTSA Complaint #11588951 — 2010 FORD EDGE SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Complaint Details

ODI Number	11588951
Vehicle	2010 FORD EDGE
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Date of Incident	April 1, 2024
Date Filed	May 15, 2024
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The contact owns a 2010 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to immediately stop. Additionally, the brake pedal felt spongy, with a hissing sound while depressing the brake pedal. The vehicle was taken to the local service center which diagnosed that the power brake booster and master cylinder were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 105,000.

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