NHTSA Complaint #11588797 — 2014 CHRYSLER 300

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11588797
Vehicle 2014 CHRYSLER 300
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

I recently purchased this vehicle used with roughly 50,000k miles and drove it for three weeks with no issue. Suddenly, one morning, the motor would not start when pushing the Start Button. Instead the Start button became locked in the Run position but the engine did not engage. I removed my foot from the brake, pushed Start again and it would not return to the Off position. I opened the door thinking maybe it would reset this problem..... the entire dash Icons, headlights, Nav screen, tachometer, and speedometer start flashing and the windshield wipers are going, while stuck in in the off position. A very low pulsating sound is emanating from the engine compartment. I ran to the trunk to disconnect the battery, with the key fob in my pocket, but the button on lid does not open the lid. I run back to the dash and push the trunk release but received no result. I pulled the rear seats down crawled into the trunk and pulled the emergency trunk release and was finally able to open it. Instead of disconnecting the battery, I attempted to jump it with another vehicle. The vehicle was still in the Run position and all of the other components were continuing to malfunction as stated above. The vehicle "started" and began emmiting exhaust but I still had no response in the gas peddle. I then attempted to turn the vehicle to the off position, which worked only after jumping the vehicle and emitting the exhaust. Once the vehicle was shut off I attempted to restart the vehicle as usually and it worked no problem. It has started and ran fine for 2 days but I am extremely concerned about my safety in driving this vehicle due to reading other consumer experiences with a malfunctioning TIPM in this model and year of vehicle.

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