NHTSA Complaint #11588765 — 2023 TESLA MODEL Y

I purchased a new 2023 Tesla Model Y long range Dual motor AWD in September 2023. On March 20, 2024, while I was parking my car in parking lot of strip mall, I somehow became confused and panic. I unintentionally pressed the accelerator with some force which resulted in movement of car in speed and it hit a structure. The car failed to apply the emergency breaks before collision and hit the glass wall of a structure (dining room beside footpath) with great force and break the glass wall. Even then it did not stop after passing through the glass wall. I then turned the car on the foot path beside main boulevard road and then applied the break to stop the car. Front of the car, windshield and battery was badly damaged. The car was latter shifted to Tesla collision center. Battery damage was irreparable and needed replacement. Since the estimate sent by Tesla collision center to Insurance was very high, the Insurance decided to totaled the car. Although nobody was hit by the car and I was also safe, It could have severely injured other person or I could have severely injured if I was not able to stop the car before another collision with fast moving cars on the boulevard. This was a "complete failure of application of Emergency Brake" before the collision - important safety feature to save a life. Please report this to Tesla and send me the feed back. I do not know whether I will get compensation from Tesla for this technical fault as it put my life in danger and there was financial loss.