NHTSA Complaint #11588713 — 2011 FORD F-150 STEERING

Complaint Details

ODI Number	11588713
Vehicle	2011 FORD F-150
Component	STEERING
Date of Incident	May 11, 2024
Date Filed	May 14, 2024
Mileage	144,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel locked causing the vehicle to stall in the middle of an intersection. Immediately following the failure, the traction control warning light illuminated. The was not able to be restarted. A Police Officer arrived to have the vehicle towed to a dealer. The dealer diagnosed the vehicle with a failed steering and stated that the electric rack source unit needing to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 144,000.

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