NHTSA Complaint #11588703 — 2018 HONDA ACCORD
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11588703 |
| Vehicle | 2018 HONDA ACCORD |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
All warning systems triggered, repeatedly, over the past year. Honda dealership misdiagnosed as a fuel injector. Had fuel injector replaced, but same issue occurred and this time all warnings came on and vehicle lost power on highway with my baby daughter inside. So, after spending thousands attempting to resolve the issue, I towed again to Honda and it was correctly diagnosed as a failed head gasket requiring $5.5K to repair. Service advisor said he's seen "many of these" recently. Called around Tampa and all mechanics advise (consistent with numerous complaints online car communities) failed head gasket is a known and common safety issue (to the extent that parts are on backorder as a result of repairs). Called American Honda Corporation and they led me to believe they would repair, but after an hour of wasting my time, and repeated requests to hold so agent could speak with supervisor, agent then said repeatedly "there is nothing we can do for you." This abject safety failure and demonstrated bad faith should not be allowed by regulators who have a duty to mandate that auto manufacturers do the right thing and issue safety recalls for known issues such as the head gasket failure I have experienced.
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