NHTSA Complaint #11588632 — 2023 FOREST RIVER SALEM

STRUCTURE:BODY:ROOF AND PILLARS issue reported to NHTSA

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Complaint Details

ODI Number 11588632
Vehicle 2023 FOREST RIVER SALEM
Component STRUCTURE:BODY:ROOF AND PILLARS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The contact owns a 2023 Ford F-150. The contact stated that while driving at 35–65 MPH and towing a 2023 Forest River Salem Cruise Lite, the roof on the RV caved in. There was mold detected on the inner walls. The RV was swaying from left to right. The contact stated that the foundation had separated. The active air dam warning light was illuminated. The RV was towed to the local dealer to be diagnosed. The contact was informed that there was structural damage and that the ceiling panels needed to be replaced. The RV was repaired, and the dealer recommended sending the RV to the manufacturer. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

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