NHTSA Complaint #11588296 — 2004 TOYOTA TUNDRA TIRES

Complaint Details

ODI Number	11588296
Vehicle	2004 TOYOTA TUNDRA
Component	TIRES
Date of Incident	April 27, 2024
Date Filed	May 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I purchased 4 Cooper Adventurer 265/70R16 tires in 3-2022 from Pep Boys in Mobile, AL. I had a ASE Certified mechanic checked these tires and found there was a bulge on the tread of the passenger front & tread separation on the driver's rear tire. The tires have approx. 17K miles since purchase. Pep Boys refused to replace the 2 tires unless I paid a pro-rated fee which I refused due to the 2 defects out of 4 tires & the limited amount of miles on the tires. Also, I have rotated the tires 4 times since purchased. The mechanic that found the problems checked the shocks & struts and found no issues other that the 2 tires.

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