NHTSA Complaint #11588129 — 2022 RAM PROMASTER STEERING

Complaint Details

ODI Number	11588129
Vehicle	2022 RAM PROMASTER
Component	STEERING
Date of Incident	April 1, 2024
Date Filed	May 10, 2024
Mileage	26,602 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2022 Ram Promaster 2500. The contact stated that while driving at 25 MPH in the rain, the power steering and check engine warning lights illuminated. The contact turned off and restarted the vehicle however, the warning lights remained illuminated. The vehicle was taken to the local dealer, and the dealer became aware that there was water inside the power steering connector and determined that the steering rack and wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 26,602.

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