NHTSA Complaint #11588036 — 2022 KIA EV6

In April 2024 my Kia EV6 unexpectedly didn’t start. I jump-started the car and I brought the car to the Kia dealership where I bought the car, Arapahoe Kia, at 9701 E Arapahoe Rd, Centennial, CO 80112. I brought my car in on [XXX], and explained that my car didn’t start, seemingly for no reason. They inspected the car and later that day the dealership gave the car back to me and told me they couldn’t find any problems. I argued with them, I tried to explain that there was obviously something wrong for the car to just not start for no reason. They again told me there wasn’t a problem with the car. On [XXX], the car failed to start again. I jump started it again. The Kia app on my phone then informed me that my car might be subject to a recall, and that’s when I learned about recall SC302. This recall is due to a problem involving the 12 volt battery. I feel my car obviously experienced the same problem that the recall was meant to address, I brought my car to the dealership AFTER the recall was issued, and the dealership didn’t fix the problem, and the dealership apparently didn’t know about the recall. I feel like the dealership’s complete failure to address this recall problem put my life in danger. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)