NHTSA Complaint #11587892 — 2019 AUDI A6

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11587892
Vehicle 2019 AUDI A6
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

After heavy down pour, the car was driven while the streets were still very wet. The car was driven through a 2 - 3 inch puddle of water that lasted less than 1 second, which caused a splash to the passenger side of the car, (the middle of the street did not have an accumulation of water) and within 30 secs caused the power steering warning light came on. This was not a flooded street, just the normal accumulation of water on the side of a residential curbed street. The steering immediately started to stiffen up and required increased effort to turn the steering wheel. The first warning lamp was yellow and stated that continued driving was still allowed, but after about 3 min the lamp turned red, and the message indicated "Steering malfunction, Do not drive vehicle". This occurred on a street where the speed limit was 30 mph, so safety at that time was not a big issue, but if this had happened on street where increased speed and more turning was required, safety could be a big issue if this happened suddenly. I was able to get the car to a nearby shop within 5 min, and the next day moved the car to the Audi West Houston. Audi has identified the power steering rack as faulty is in the process of replacing the electric power steering rack assembly. This car is a 2019 AUDI A6 with only 41k miles.

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