NHTSA Complaint #11587558 — 2023 HONDA RIDGELINE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11587558
Vehicle	2023 HONDA RIDGELINE
Component	ELECTRICAL SYSTEM
Date of Incident	January 8, 2023
Date Filed	May 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

1- The GPS unit doesn't understand me. Im told it cannot be repaired. Honda won't repair it. This is a safety hazard because I have to scramble for my phone to get directions. 2- The charging pad doesn't work. Again, Honda admits to the problem but has no fix. I must look away to charge up the phone when using it for GPS.

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