NHTSA Complaint #11587510 — 2019 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11587510
Vehicle	2019 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	May 5, 2024
Date Filed	May 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

The steering rack overheated causing the vehicle to lock up while being driven. Looked issue up online and see this has been an issue and recall for other Ram pickups but Dodge Ram says my truck not covered under recall. I do not drive aggressive nor has this vehicle been used to haul anything heavy. It has 81000 miles on it. Dodge dealership says the electric power steering module has a fault and needs to be replaced but says the module can't be replaced without replacing full rack and pinion steering as well as module for $3000.

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