NHTSA Complaint #11587316 — 2023 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11587316
Vehicle	2023 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	May 6, 2024
Date Filed	May 6, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The Eyesight system on my 2023 Subaru Outback will suddenly stop working. It will go out in all conditions, mornings, afternoons and evenings. Sometimes it will go out a a minute or two. Other times it will be out for hours. Since the feature is involved with automatic braking, this poses a safety hazard if there is any kind of driver distraction that occurs, even if it is from an external source like another vehicle. This has been brought to the attention of the local Subaru dealer for a fix. It worked for a period of time and is happening much for frequently now. Many of the other driver monitoring systems in the car have similar issues.

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