NHTSA Complaint #11587178 — 2013 CHEVROLET TAHOE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11587178 |
| Vehicle | 2013 CHEVROLET TAHOE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
Transmission, vehicle stops functioning without notice on the road while driving acceleration stops. The problem was confirmed to be a transmission failure by chevrolet. The inspection was done by chevrolet to confirm the transmission has failed. The vehicle started to jump when sitting still and the drive train for 2wheel/4whell did stop working it only allowed the vehicle to be moved in 2whell drive. This happened after the vehicle went over 100k miles and when I took it to chevrolet they said nothing was wrong with it, they said "it's an old car". When the car is driven over 35/40mph the vehicle now shakes along with it stopping to function while driving. Even with chevrolet verifying that the transmission is bad(which is the recall on Tahoe models from the same year of production) they refuse to acknowledge it is all models unless it's on a specific list of vin numbers. They refuse to replace the transmission recall at no cost according to the current recall that was done already for this year make and model. I've had all engine tune up maintenance requirements done and have not missed any vehicle scheduled maintenance this vehicle year make and model is on the recall list and I've attached the copy of it to show proof of the record. The record was provided by chevrolet, along with the record of NHTSA recalls to show this is the same year make and model but the vin isn't included, as well as the recalls they listed to show that zero apply to this vehicle when this is clearly the same exact symptoms listed on the recall but this vin isn't listed when it should be if the same exact symptoms are failing on the vehicle with maintenance kept up.
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