NHTSA Complaint #11587004 — 2016 RAM 2500 SERVICE BRAKES

Complaint Details

ODI Number	11587004
Vehicle	2016 RAM 2500
Component	SERVICE BRAKES
Date of Incident	July 28, 2023
Date Filed	May 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

Service ABS SYSTEM warning light came on dash - July 2023. ABS is not functional. Traction /stability control is not functional. Scanned codes - OBDII code C0020. Took to RAM dealer 7/2023- RAM dealer stated and confirmed ABS module required replacement but the part was not available and unknown when it would become available. I have called several times every few months for updates- no parts available. This is unacceptable. My family’s safety is at risk because ABS and stability control are not functional- especially in winter icy conditions.

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