NHTSA Complaint #11586939 — 2015 BUICK REGAL

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11586939
Vehicle 2015 BUICK REGAL
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

After starting my vehicle with foot on the brake and putting the vehicle in gear it will move forward and occasionally roll for 4 or 5 feet before the brake engages. This is extremely dangerous as I'm pulling out of a parking space and merging with ongoing traffic !This has been going on for approximately three weeks. The vehicle literally has no brakes for four or five feet despite the fact that my foot being pressed all the way down on the brake pedal!! Last week I came very close to a major accident when I couldn't stop for an on oncoming car. Thank goodness the operator of the other vehicle stopped in time to avoid a serious accident! I immediately took the car to a local garage to have my brakes checked. They found no issues. I then took it to the Buick dealer,BICAL, and they found a serious issue. The brake vacuum pump had frozen and had actually disintegrated and no longer was functional. Parts from the pump entered the valve shaft area also. The end result was a $3,000 repair bill. The important issue here is the driver safety on the road.Although this was only occasional and at low speeds left unattended would lead to a total brake failure with major consequences and major fatalities!! God only know how many major accidents occurred with major consequences without anyone knowing the true source of the accident details. I have read online that 1996-1997 Cadillacs also have this same issue!! This is a very poor design and a major safety issue. After all there is no such thing as a minor brake issue!!! I'm avail to discuss this issue issue at your convenience. I can be reached on [XXX] [XXX] cell. Repair bill available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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