NHTSA Complaint #11586860 — 2017 TESLA MODEL X

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING issue reported to NHTSA

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Complaint Details

ODI Number 11586860
Vehicle 2017 TESLA MODEL X
Component ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed with the Autonomous Self-Driving mode activated, the Auto-steer feature was engaged, and the vehicle inadvertently steered into the left lane of oncoming traffic. The contact manually steered the vehicle away from the oncoming traffic. An unknown dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 110,000. Parts distribution disconnect.

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