NHTSA Complaint #11586815 — 2014 FORD FOCUS

The contact owns a 2014 Ford Focus. The contact stated that while the contact's mother was driving at an undisclosed speed, the steering assist fault warning light illuminated. In addition, the steering wheel did not function as intended. The contact stated that the failure occurred intermittently at first; however, the failure became persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 62,000.