NHTSA Complaint #11586696 — 2022 KIA K5

Instrumental Cluster has went completely out. The only light that’s on is the seatbelt light on my 2022 Kia K5. That’s is strange for a brand new car unless there could be a recall which is for the late 2022 / 2023 model cars. I contacted every Kia dealership near me and would not tell me what the issue could be that I needed to bring it in. The amount just to do a diagnostic was not in my budget but finding out later that there are recalls for this exact reason, does not sit well with me. I contacted a service manager in Sherwood AR where I lurched my vehicle to see if its cover under warranty and he has not called back. It’s not customer service satisfying that neither techs were even willing to tell me why it just magically stopped working on a brand new car. I put my life at risk driving my kids and myself to work, I couldn’t see how fast I was going, don’t know how much gas I have in my car, signal light comes on but no sound… NOTHING. Something has to be done and seeing that other Kia’s has had this same issue does not sit well with me and a Kia owner.