NHTSA Complaint #11586463 — 2024 TESLA MODEL 3 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11586463
Vehicle	2024 TESLA MODEL 3
Component	ELECTRICAL SYSTEM
Date of Incident	May 1, 2024
Date Filed	May 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I have my phone mounted to the back of the computer screen, and I also have the phone power cord running from the center console 12V plug up to my phone. I have found that if the power cord comes in contact with the computer screen, it can inadvertently put the car in Neutral (it acts like a finger touch). This could be extremely dangerous if, for example, the car is making a left turn in front of oncoming traffic and the car unexpectedly goes into Neutral. I think consumers should be aware that a phone power cord can cause changes on the computer screen if there is contact, especially if it switches the car to Neutral.

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