NHTSA Complaint #11586418 — 2016 BUICK ENCLAVE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11586418
Vehicle 2016 BUICK ENCLAVE
Component AIR BAGS
Date of Incident
Date Filed
Mileage 130,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2016 Buick Enclave. The contact stated that a message indicating that the front passenger's side seat belt was not buckled and that the front passenger's side air bag was enabled was displayed, even though the front passenger's side seat was not occupied. Additionally, the contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

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