NHTSA Complaint #11585992 — 2014 VICTORY VISION

I have experienced what is known in the Victory community as the C-Clip failure in the transmission. The bike has just over 17K miles on it. I was downshifting from 3rd gear to 2nd gear while coming out of a switchback curve and climbing a steep hill. As soon as I downshifted, the failure occured. There was a loud clashing of metal that you could literally feel in the seat of our pants (my wife was on the bike with me). The bike immediately lost power and no gear. I was able to handle the bike and pull into a scenic overlook that was nearby. I attempted to put the bike into 1st gear when stopped and could not shift through the gears and there was a lot of what sounded like metal "clanking" around in the crankcase. The immediate loss of gears is a real safety concern...not to mention an expensive repair. I have been quoted $3500 minimum and it's possibly more depending on any damage that may have occured to other parts. This has been documented on the Victory Facebook Group pages and I personally believe Polaris is ignoring the issue. They need to be held accountable for this issue. I suggest you reach out to Rylan Vos of the Vic Shop in Iowa as he has fielded many calls on this issue and also has developed a fix and can walk you through the details of the mechanical/safety issue. I have a video of what this sounds like with the bike running. I can send it.