NHTSA Complaint #11585896 — 2020 HYUNDAI KONA ELECTRIC

I am concerned about the safety of my car and have little faith that there are qualified mechanics who understand EVs and can properly service an EV car. Two times on April 9, 2024 (and on at least 4 other occasions in 2023) while drive at approximately 45 miles an hour on a RI State highway at a safe distance from any care in front of me, my vehicle went into the fail-safe mode while I was driving causing a sudden significant loss of power to the car and it appeared to be that it was going to stall. There was no warning sound indicating that I was going to crash into the forward vehicle (again, I was at a safe distance). In order to continue driving, I had to pull onto the road shoulder, shut off the car, which seemed to reset it. On this particular day/occasion, this situation occurred twice in the span of about 10 minutes. Had there been anyone driving right behind me, they would have hit my car. In addition, I brought my car to the dealer to address but the dealership did not know how to fix/address my problem. They did find "multiple codes" in the car history, deleted the codes, and test drove the car. They said if it happened again, to let them know. They also told me if it occurred again, then I should bring it in when the 1 and only technician, who knows anything about the EV cars, was working. I took a photo of the dashboard immediately after one of the episodes while the car was still running before I shut if off. I will attach it.