NHTSA Complaint #11585875 — 2022 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11585875
Vehicle	2022 TESLA MODEL 3
Component	UNKNOWN OR OTHER
Date of Incident	March 9, 2024
Date Filed	April 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The deemed to be totaled/flooded from driving through a rainstorm on 03/09/2024. Luckily the car did not shut off until about 3 hours later of being parked where the rain completely turned off the car. The car was taken to a dealership service center but deemed unable to fix due to the liquid reaching the electrical wires. Tesla insurance has been notified of this incident and as of 2 months later, deemed to take any action besides totaling the car. There has been issues in my service records for this car where water was leaking in and the parts were replaced free of charge but not to this manner. There was no warning or lamps regarding liquid being in the car or anything. Cannot get in touch with anyone at Tesla or Tesla insurance except for Tesla emergency roadside where they were unable to assist or reach anyone from Tesla / Tesla insurance in this manner.

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