NHTSA Complaint #11585606 — 2022 FORD MAVERICK HYBRID

3/28/24 My 2022 Ford Maverick Hybrid’s engine shut down and lost acceleration driving 70-80 miles an hour on a highway going through hills after 100 miles. Vehicle displayed a bunch of dashboard alerts as it soon lost all acceleration and would only drive slowly in Electric mode. I pulled over and tried again, but it was stuck in electric mode with barely any acceleration and displayed Check engine, service vehicle, bring to the dealer, etc., and a few other alerts. I shut off the engine and tried it again 5 min later, and it was still in electric mode. I shut it off again and waited around 15 minutes while trying to get roadside service using my Ford App, which showed local dealers but I could not find any towing service. Then, after the truck cooled down, ~15 minutes, it started up fine, and I could drive it. The engine shut down again after about another hour, displaying the same dashboard alerts as seen earlier. I pulled way over, shut everything down, and waited 10-15 min or so , and it started and ran fine to get me home in 30 min or so. I brought it to the Ford dealer the next day, 3/29/24, it took them 8 business days, and they said it was fixed on 4/9/24; they replaced the Battery/ Smart junction box.