NHTSA Complaint #11585494 — 2022 HONDA CRF1100

After having a warranty update to the ECU on the bike (Honda campaign #KP7) the first time I rode up a moderately steep hill, that I had ridden the bike up previously without issue, the bike stopped without warning on the hill, the engine stayed running but there was no drive to the rear wheel. I had to apply both brakes to keep from rolling backwards down the hill. I was in a very precarious position since the hill was too steep for me to dismount or turn around, After carefully considering my position I found that the bike would engage the transmission and was able to carefully release the brakes and paddle with my feet to get the bike moving and ride up the hill. I returned the bike to Nash Powersports in Mesa, AZ, who did the warranty update, they contacted Honda and at their direction reinstalled the update they offered to test ride it but the steepest hill they had access to was a freeway onramp, which wasn't steep enough to recreate the problem, they are located in a very large, very flat, valley., I rode the bike home without issue. Once home I very carefully rode the bike up progressively steeper hills and found that there is a small icon at the bottom of the smaller display below the main display, which is the speedo, fuel gauge etc., that lights up on hills when the power starts to cut off, the Honda manual calls this icon the "torque control off" indicator. I found that I could ride up an incline of about 10 degrees without problem but an incline of about 15 degrees would make the "torque control off" icon flash and cut drive to the rear wheel. I then called Max at Nash Powersports and described my findings, he said he would consult Honda and get back to me. When I spoke to Max later He told me that he consulted Honda and was told that there's nothing to be done about the problem other than to turn off the wheelie control portion of the torque control system, which can be done temporarily by stopping the bike, and then performing a multi step process