NHTSA Complaint #11585305 — 2019 HYUNDAI ELANTRA

The contact owns a 2019 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, there was an abnormal cracking sound coming from the engine compartment, after which the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. Several unknown warning lights were illuminated. The vehicle was towed to the dealer, who determined that an internal oil leak had resulted in the engine seizing. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 196,000. The contact stated Hyundai has refused to replace engine under the recall and had to voluntarily have the car repossessed.