NHTSA Complaint #11585286 — 2014 FORD FOCUS

I am writing to address a significant issue regarding my Ford Focus 2014 (VIN [XXX] ). On [XXX], the check engine light illuminated, indicating error code P07A3 - Transmission Friction Element "A". I promptly took my car to AutoNational Ford Bellevue for inspection (customer #[XXX]). Despite assurances of a Transmission Control Module replacement under warranty, the issue persisted after alleged replacement. Upon independent examination on [XXX], it was found that the Transmission Control Module remained unchanged, contrary to the dealership's assertions. 1. AutoNational Ford Bellevue representative initiates a warranty claim (which is valid until 2025) for my Ford Focus's Transmission Control Module. 2. The Transmission Control Module is not installed in my car; instead, someone from AutoNational Ford Bellevue effectively appropriates it (its value is over $500). 3. I am misled into believing that the Transmission Control Module has been installed; in reality, they are deceiving me. They hope that because the car is old, I will need to replace the dual clutch transmission, and thus, I won't pursue this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)